Board Synergy Club
Sales, screening & occupancy

Certificate of Occupancy.
Which document do you need?

In Century Village, “occupancy” may refer to a person’s approval to reside in a unit. A government Certificate of Occupancy addresses a different question: the permitted occupancy or use of a building.

Compare the termsResident occupancy paperwork

What is the difference between sale approval, a Certificate of Approval, and a Certificate of Occupancy?

Identify the issuer and purpose before acting
TermMain question it answersWhere to verify it
Sale / purchaser approvalHas the association approved the proposed purchase or transfer under its governing documents, where approval is required?The association or manager and the transaction’s closing agent.
Certificate of Approval (COA)What person and purchase, rental, or occupancy category has been approved through the applicable community process?The association and UCO; WPRF for resident ID requirements.
Government Certificate of Occupancy (CO)What occupancy or use of the building or space has the building official authorized?The building department with jurisdiction over the property.
Person approval and building approval are separate. A COA does not certify construction compliance. A government CO does not approve a particular buyer or renter, transfer ownership, or authorize a Century Village ID.

A “sales certificate” may refer to the approval certificate used for a purchase; it is not necessarily a third standardized document. Ask for the actual form and its full name.

Clear documents. Clear expectations.

What “occupancy” means in the community process

UCO’s current forms page lists a Request for Occupancy alongside purchaser and rental/occupant applications. These are community administrative forms, not government building certificates.

UCO’s March 2024 COA definitions describe an “occupancy” category for a person living in a unit who is neither on the deed nor renting. They separately identify purchases with and without occupancy, rentals, and extensions. Confirm current categories and requirements before applying.

If a board member, realtor, or resident calls this paperwork a “Certificate of Occupancy,” clarify whether they mean a community COA or request-for-occupancy form. Similar wording does not make the documents interchangeable.

Examples

Follow the application-to-access process overview to connect the application, investigation, association decision, Certificate of Approval, WPRF ID, and access arrangements. Use its tracking checklist to record separate completion steps.

These examples explain the distinction. Eligibility depends on current rules, governing documents, and applicable law.

Certificate of Approval explainedCurrent UCO forms

The government Certificate of Occupancy

A building official issues a government CO under applicable building-code procedures. It relates to the authorized occupancy or use of a building or space, rather than the association’s selection or approval of an individual resident.

Building projects can involve a Certificate of Occupancy, Certificate of Completion, or temporary certificate depending on the work and approval stage. Ask the Building Division what applies to the specific permit. Not every repair or routine unit sale produces a new CO.

Do not treat an issued permit as completed approval. A permit application, permit issuance, passed inspection, and final project closeout represent different steps. Verify the actual status and required final documentation.

Which building department?

Confirm the property’s jurisdiction. Palm Beach County’s Permit Center handles unincorporated County properties. A West Palm Beach postal address alone does not establish City jurisdiction.

For an older building, ask the appropriate department about the available historical records and any unresolved permit or use issue. An unsuccessful online search is not, by itself, proof that occupancy is unlawful.

PBC Permit Center—apply & trackBuilding permits

For County permit routing, the official Permit Center page links to ePZB and permit-status definitions. Vista Center: 561-233-5100, 2300 N. Jog Road, West Palm Beach. Confirm the appropriate office and requested record before visiting.

Choose the route that matches the question

What you needStart withKeep separate
Purchase approval or closing documentationThe association or manager and the closing agent; use the Unit Sale guide.Estoppel, association approval or waiver, COA, and deed each serve a different purpose.
Permission for a person to reside in a unitThe association using current UCO application instructions.Investigation, association action, approval documentation, and WPRF resident ID are distinct steps.
A construction project’s final approval or authorized building useThe building department with jurisdiction, using the property and permit identifiers.Association alteration approval does not replace required government permits or final documentation.
Resident credentials or access after approvalWPRF for resident ID requirements; the applicable UCO access service for gate arrangements.Neither a government CO nor a recorded deed automatically completes the resident-credential process.

Board Synergy recommended routing practice. Confirm the actual form, authority, and current instructions for your situation.

When someone asks you for an occupancy certificate

  1. Clarify the purpose. Is this about a purchase, rental, household member, resident ID, construction project, or permitted building use?
  2. Identify the exact document. Request the full title, issuing office, and any required form or reference number.
  3. Use the correct process. Start with the association for resident or purchaser approval; use the building department for a government CO.
  4. Verify scope and status. Check names, unit, category, dates, conditions, and any renewal requirement for community approval. For building documents, check the property, permit, and authorized use.
  5. Keep an appropriate record. Store community approvals and building documents in clearly identified files. Protect sensitive application information.

Good boards help residents ask the right question.

Questions boards often hear

Does ownership automatically approve every occupant?

Do not assume so. Check the governing documents and applicable community approval requirements for the proposed resident.

Does a community COA prove a unit is safe or all alterations are permitted?

No. Construction, condition, permits, and inspections require separate review.

Does a building CO establish ownership?

No. Ownership and closing are established through separate transaction and title records.

What if a unit is approved for a person but has a building-code issue?

Resolve the building issue through the appropriate authority and obtain legal guidance where necessary. Community approval does not waive government requirements.

Back to Board LeadershipContact UCO

Make the request specific enough to answer

Board Synergy recommended practice
Before asking an office for “the occupancy certificate,” assemble the details appropriate to the request:

If the document cannot be located, ask the issuer about historical records, alternate identifiers, or the appropriate next inquiry. Escalate unresolved legal, title, or building-status questions to the relevant professional.

Sources & guidance

Resource and styling update October 16, 2026; original page October 10, 2026, for Century Village West Palm Beach. The official County Permit Center page was checked for routing and contact details. The March 2024 UCO definitions remain a historical reference; use current UCO forms and instructions for a live request. General education. Verify the current form, issuing authority, governing-document requirements, and property-specific building records.