Three organizations serve Century Village West Palm Beach. Start with the one closest to the issue, then check the documents when a property line, contract, cost, or approval is in doubt.
Find the right contactWhen the answer dependsGood Governance Starts with Informed Leaders.
This is a first-contact guide. The legal responsibility for a specific item can depend on the recorded declaration, other governing documents, and the contracts that cover that place or service.
The elected board governs its own condominium and directs its manager and vendors.
A manager may carry out work, but the association remains responsible for the property and decisions assigned to it. Sources 2–3
United Civic Organization coordinates the common interests and services identified in its bylaws and agreements.
Contact UCO for its current process and the exact scope of a road, landscape area, or service. Source 1
WPRF manages the recreation side of village life.
For current recreation or ID procedures, contact the Main Clubhouse at 561-640-3120. Source 1
Search by issue or choose a group. The suggested contact can help route the question; it does not settle ownership or financial responsibility.
| Issue | Start with | What to ask or check |
|---|---|---|
| Roof, building exterior, hallway, or association building equipment | Association Board or manager | Report the location and urgency. The declaration determines which components the association maintains and who bears the cost. |
| Water leak or shared plumbing affecting units | Association Board or manager promptly | Stop active damage through the proper emergency contact; document it. Ask the insurer and qualified professionals to assess cause and coverage. |
| Budget, assessments, reserves, elections, or official records | Association Board or manager | These are your condominium association’s governance and financial matters. |
| Purchase, rental, or occupancy application | Association first Then UCO | Get the required association board signatures before submitting the completed application for UCO’s investigation and certificate process. Source 1 |
| Landscaping beside an association building | Association first | Identify the parcel and maintenance agreement. UCO lists common landscaping in its village-wide scope, but location and documents matter. |
| Village road, bus route, or bus feedback | UCO | Give the exact road or route. Confirm it falls within UCO’s scope; UCO posts a bus feedback form. Source 1 |
| Vehicle barcode or gate pass | UCO | Check UCO’s current identification, registration, and gate procedures. Source 1 |
| Village cable service or bulk contract concern | Provider / UCO | Report an individual outage to the provider; send unresolved service or community-contract feedback through UCO’s published channel. Source 1 |
| UCO delegate, Reporter, or village-wide policy | UCO And your delegate | Your association appoints its delegates; UCO handles its assembly and village-wide communications. Source 1 |
| Pool, clubhouse, fitness, class, or recreation facility | WPRF | Ask the Main Clubhouse about access, programming, facility condition, or incident reporting. Source 1 |
| Theater, show, or ticket | WPRF Ticket Office | Use the theater’s current schedule and ticket contact. Source 4 |
| Resident ID card | WPRF Main Clubhouse | This is separate from a UCO vehicle barcode. Confirm the current ID requirements with WPRF. Source 1 |
No matching issue. Try a broader term or contact your association board or manager for help routing it.
For immediate danger, call 911. For active water or structural damage, also use the affected building’s emergency management contact.
No. WPRF manages resident ID cards; UCO handles vehicle barcodes and gate passes. The documents required for each process may differ. Source 1
Start with the condominium association. UCO says completed purchase, rental, and occupancy applications need association board signatures before UCO will accept them. Ask the association and UCO for their current forms and requirements. Source 1
Location alone may not decide it. Ask the association and UCO to identify the property and applicable maintenance agreement; if responsibility or cost is contested, have the board review the documents and obtain professional advice. Sources 2–3
No. Your association board continues to govern its condominium. UCO coordinates the village-wide matters described in its documents; WPRF handles recreation. One issue may require coordination among them. See sources
Contacts: UCO website for UCO office information; WPRF Main Clubhouse: 561-640-3120; your own association board or manager for building matters.
Prepared by Board Synergy Club as an independent educational summary. It is not a statement of UCO or WPRF policy or legal advice. Verify current procedures and consult the controlling documents for an actual decision. Reviewed October 17, 2026.
Board Synergy recommended practice Give each shared issue one association contact. Record the location or unit, the concern, the organization contacted, the response, the next action, and a follow-up date. If another organization is responsible, ask for the correct desk and confirm that the receiving contact has the information needed.
| Situation | Practical handoff | Keep distinct |
|---|---|---|
| New purchaser or renter | Association application and authorized signatures → UCO investigation/COA processing and association decision documentation as applicable → WPRF ID → appropriate access arrangements. Follow the linked occupancy guide for the actual sequence. | COA means Certificate of Approval. An ID, barcode, or gate entry does not independently establish association approval. |
| Work near a property boundary | Identify the location and controlling declaration or agreement; ask the relevant operator to confirm its scope in writing. | The first contact does not determine ownership, who pays, or permission to alter property. |
| Unresolved service request | Send the prior reference number, facts, requested action, and reasonable follow-up date to the appropriate supervisor or office. | A service complaint is different from a legal demand or urgent safety report. |
Urgent danger: call 911. Use the association’s emergency management contact for active building damage; routine correspondence is not an emergency response system.