Repairs and maintenance
Report building concerns, leaks, common-area problems, and unsafe conditions to your association board or manager. For active damage, use its emergency contact.
Who to contact first →Where should I start?
My building or unitRepairs, rules, fees, meetings, records → association
Gate or busBarcodes, gate passes, bus and village services → UCO
Pool or clubhouseResident ID, classes, theater, facilities → WPRF
Urgent issueEmergency, active leak, or storm preparation → act promptly
Every condominium association has its own governing documents.
Rules, approval steps, and responsibility for a particular repair or expense can vary. Confirm them with your association and its recorded declaration. For legal, insurance, structural, or disputed responsibility questions, request professional review. See who to contact first.
New resident checklist
Ask your association for its current documents and contacts. UCO says purchase, rental, and occupancy applications go to the condominium association for board signatures before UCO accepts them. [1]
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Browse resident information
Search by need or select a category. Each item points to the organization that publishes the current details.
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Rules and documents
Request your own condominium’s declaration, bylaws, rules, and contact procedures. Ask the board or manager before making an alteration or relying on a general village summary.
Florida DBPR owner education →Meetings, budgets, and records
Learn how your association handles notices, assessments, elections, budgets, and official records. DBPR has resident courses and guidance on these topics.
DBPR education resources →Buying, renting, or occupancy
Start with the association’s requirements. UCO says the association signs completed applications before UCO accepts them for its process.
UCO forms and instructions →Vehicle barcode and gate pass
UCO handles vehicle barcodes and gate-pass services. Review its current ID and registration requirements before visiting the office.
UCO barcode resources →Bus routes and feedback
Use UCO’s live page for current internal and external schedules. Its forms page also provides a transportation feedback form.
Current bus schedule →Village-wide service concern
Ask UCO about the village-wide matters it lists, including roads, bus, cable coordination, and common landscaping. Identify the exact location or service.
Contact UCO →Cable feedback
Report a personal service fault to your provider. UCO posts a form for unresolved Breezeline concerns and community service feedback.
UCO service forms →Resident ID card
WPRF at the Main Clubhouse manages resident IDs. This is a different process from the UCO car barcode.
See UCO’s role description →Pools, clubhouse, and classes
WPRF manages recreational facilities and classes. Call the Main Clubhouse at 561-640-3120 for current access and programming information.
See WPRF contact in UCO guide →Theater and entertainment
Browse current shows, calendar, ticket instructions, and theater contact information from the West Palm Beach theater.
Theater information →Community news
Read the UCO Reporter and UCO updates for village news. Verify changing event and service details with the organization involved.
UCO Reporter →No matching topic. Try a broader word, or ask your association board or manager to help route the question.
Who to contact first
| If you need help with… | Start with… |
|---|---|
| Your unit, building, rules, budget, association records, or approval paperwork | Your condominium association board or manager |
| Vehicle access, gate pass, bus, village road or common landscape concern, UCO investigation | UCO office · 561-683-9189 |
| Resident ID, pool, clubhouse, classes, or recreation facilities | WPRF at the Main Clubhouse · 561-640-3120 |
| Theater events and tickets | West Palm Beach theater and Ticket Office |
| Unclear ownership, maintenance, or payment responsibility | Ask your association to review its documents and the applicable UCO or WPRF agreement; obtain professional advice for a dispute. |
These are first contacts, not determinations of legal or financial responsibility. Sources [1–4]
Safety and storm preparation
Something is happening now
For fire, injury, or immediate danger, call 911. For a leak or building hazard, also notify your association’s emergency contact promptly. Give your unit and building, the location of the problem, and a callback number. Document damage when it is safe to do so.
Responsibility for repair or insurance coverage depends on the facts and governing documents; ask the association and qualified professionals to review them.
Prepare before a storm
Review the county’s official hurricane guide, check the evacuation-zone map for your address, and follow current county alerts. Ask your association how it communicates building updates and where to report post-storm damage.
Palm Beach County hurricane information →
UCO’s Century Village preparedness resources →
Common questions
Do I need both a resident ID and a vehicle barcode?
They serve different purposes. WPRF manages resident IDs; UCO handles vehicle barcodes. Ask each office for its current eligibility and documentation requirements. [1]
Where do I begin if I am buying or renting a unit?
Start with the specific condominium association. UCO states that completed purchase, rental, and occupancy applications must first be submitted to the association for board signatures. [1]
Where can I see the bus schedule?
UCO maintains a bus schedule page with internal and external routes. Check it before travel because schedules can change. [3]
Where can I learn about my rights as a condominium owner?
The Florida DBPR offers unit owner education on records, meetings, budgets, elections, and responsibilities. For a question about your own association, read its documents and seek qualified advice when needed. [5]
Official sources
- UCO Forms & Resources — association-first applications, UCO services, WPRF recreation and IDs, barcode guidance, feedback forms, and preparedness links.
- UCO contact and office information — current location, phone, and hours.
- UCO bus schedule — current route downloads.
- Century Village Theater, West Palm Beach — event, ticket, and Ticket Office information.
- Florida DBPR condominium education — resident rights and association governance topics.
- Palm Beach County Office of Emergency Management — hurricane guide and evacuation information.
Board Synergy Club prepared this independent educational guide for Century Village West Palm Beach. It is not an official statement by UCO, WPRF, a condominium association, or a government agency, and it is not legal, insurance, or engineering advice. Always confirm current procedures with the responsible organization. Reviewed October 17, 2026.
Keep your household information useful and current
Board Synergy recommended practice
Use this orientation page with the service directory and welcome packets. Your own association’s instructions supply the building-specific details.
- Save the right contacts: Keep routine management and after-hours maintenance numbers separately. Give a trusted person the building address and emergency reporting instructions; call 911 for immediate danger.
- Report changes through the right channel: Tell the association about authorized resident and emergency-contact changes. Owner rosters, resident information, emergency contacts, and age-verification records serve different purposes and should not be combined into one public list.
- Know the next step: For purchase or rental paperwork, use the linked Request for Occupancy process. COA means Certificate of Approval. Association decisions, UCO processing, WPRF resident IDs, and vehicle access are separate steps.
- If you are unsure: Use the problem-solving guide below to organize the facts and find an appropriate starting point. Keep a copy of your request and any service reference number.
Connected Board Synergy guides
- Where to go century village
- Welcome packets
- Have a problem? Start here
- Request for Occupancy: the linked process
- Owner, resident, emergency, and age-verification records
- Resident mental health decline guidance
- Internet crime reporting
- UCO Reporter archive on Board Synergy
The checklists above are recommended practices. Florida law, governing-document requirements, UCO procedures, and contractual duties have different sources of authority. Confirm the requirements that apply to your association.